State-Of-The-Art Facilities
The Spine & Pain Institute of New York host multiple city-wide outpatient facilities that focus on reducing pain in a comfortable and minimally-invasive fashion. Housed in state-of-the-art facilities, we provide one-one-one patient services and a personalized experience that nurtures healing and accelerates care. We use the latest developments in ultrasound and fluoroscopic x-ray technology to identify problem areas in need of correction. In addition, our institute includes an extensive network of leading physicians and surgeons, top-rated hospitals and convenient diagnostic/MRI facilities for accurate and timely assistance. Lastly, The Spine & Pain Institute is staffed by nationally-recognized pain management specialists whose expertise enables patients to return to their normal daily lives and a healthy status as soon as possible.
Practice Policies
We are pleased you chose The Spine and Pain Institute of New York for the diagnosis, treatment and management of your pain. To acquaint you with our office policies, we provide the following information.
*If your insurance requires a referral for a visit to a specialist, you must obtain this referral from your Primary Care Physician prior to your visit.
INITIAL CONSULTATIONS
Please bring the following relevant information to your consultation.
Photo ID
Insurance Information
Referral*
Diagnostic Studies & Reports (MRI/X-Rays)
List of Medications
INSURANCE & BILLING
We accept most insurance programs and their subsidiaries. If we do not participate in your insurance plan, please contact Billing to find out if other arrangements are possible. Text us via Klara using the messaging option to the bottom right of this page! Just detail your concern or question, and a member of the team will reply via return text message or phone call. Insurance co-payments are due at the time of arrival. We accept cash, checks and credit cards.
APPOINTMENTS
If you are a new patient, please arrive 15 minutes prior to your appointment to allow time to register. If you are running late or need to reschedule, please contact us as soon as possible to make us aware. Unfortunately, if you are more than 30 minutes late for your appointment time, we will have to reschedule.
PROCEDURES
If you are scheduled for a procedure or plan on having one in the future, please read the attached important instructions to follow prior to a procedure.You will be called prior to your procedure and notified about the following information as well.
MEDICATIONS & REFILL REQUESTS
Please discuss your medication needs, including refill requests, with our physicians at the time of your appointment. Medications should be taken only as prescribed. Please do not request early refills of your medications. Patients are responsible for lost or stolen medications and prescriptions once they leave the office.
AFTER HOURS EMERGENCIES
Our regular phone lines are transferred to an answering service after normal business hours. Please proceed to the nearest emergency room for after-hours emergencies.