Our Practice

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Practice Philosophy

The Spine and Pain Institute of New York is dedicated to the diagnosis, treatment and management of acute and chronic pain. We strive to provide our patients with an accurate diagnosis to relieve pain utilizing the least invasive treatment methods.

Our patient-centered philosophy involves educating patients about their treatment options; whether it is nonsurgical, interventional or surgical. Our staff members are compassionate, caring and considerate throughout the diagnostic and treatment process. It is our goal to return patient function while improving long-term quality of life.

Practice Policies

We are pleased you chose The Spine and Pain Institute of New York for the diagnosis, treatment and management of your pain. To acquaint you with our office policies, we provide the following information.

Initial Consultations

We look forward to meeting you! Please bring the following relevant information to your consultation:

  • Photo ID
  • Insurance Information
  • Referral: If your insurance requires a referral for a visit to a specialist you must obtain this referral from your Primary Care Physician prior to your visit.
  • Diagnostic Studies & Reports (MRI/X-Rays)
  • List of Medications

We regret that failure to bring one or more of the above mentioned items may result in your appointment being rescheduled.

 

Insurance

We accept most insurance programs and their subsidiaries.  If we do not participate in your insurance plan, please contact Authorization to find out if other arrangements are possible.

Text us via Klara using the messaging option to the right of this page! Just detail your concern or question, and a member of the team will reply via return text message or phone call.

Otherwise, you can call 718.667.3577 – ext. 5.

 

Payment Policy

Insurance co-payments are due at the time of arrival. We accept cash, checks and credit cards.

 

Appointments

If you are a new patient, please arrive 15 minutes prior to your appointment to allow time to register. If you are running late or need to reschedule, please contact us as soon as possible to make us aware. Unfortunately, if you are more than 45 minutes late for your scheduled appointment time, we will have to reschedule.

 

Procedures

If you are scheduled for a procedure or plan on having one in the future, please read the attached important instructions to follow prior to a procedure.You will be called prior to your procedure and notified about the following information as well.
PRIOR TO PROCEDURE FORM

 

Medications & Refill Requests

Please discuss your medication needs, including refill requests, with our physicians at the time of your appointment. Medications should be taken only as prescribed.  Please do not request early refills of your medications. Patients are responsible for lost or stolen medications and prescriptions once they leave the office.

 

Billing Inquiries

Text us via Klara using the messaging option to the right of this page!

Just detail your concern or question, and a member of the team will reply via return text message or phone call.

Otherwise, you can call 718.667.3577 – ext. 6.

 

After Hours Emergencies

Our regular phone lines are transferred to an answering service after normal business hours. Please proceed to the nearest emergency room for after-hours emergencies.